
Things I have tried per other support tickets that have not worked: Since then I have not been able to complete the setup process. This week, the same issue occurred but the fix didn't work, so I opted for a factory reset.

#Car things spotify Bluetooth
I ended up having to frequently Forget both devices from both sides (remove Car Thing from phone's bluetooth menu, and remove phone from Car Thing menu) and re-add them both to fix this. Been using Car Thing problem free for about 4 months, but about a month ago the device started to fail to connect to my phone on start-up ("Phone Disconnected" dialogue would appear, when I selected my phone in the connect menu the device would loop infinitely to connect but never succeed). But I suppose I'll give it one more shot.īumping this as I have been experiencing a similar issue. What's the process to exchange this thing for another attempt? So far this has been incredibly frustrating and I'd almost rather return than try again. I don't believe that the Car Thing's BT radio is actually attempting to reconnect or pair. I have zero reason to believe that the problem is on the phone's end.

My car is typically the slowest thing to reconnect, but that's from the slow initialization of the MMI software. Countless pairs of Bluetooth headphones and a Jambox all connect without issue. My phone BT picked up hands-free systems is cars I passed and found an Echo as I passed a house in the neighborhood. Rather than sit in the parking lot and keep trying, I left Car Thing attempting to reconnect and drove home.

I restarted the Car Thing, toggled Bluetooth off and on on my phone - nothing works. Ran an errand, went into a store for about 10 minutes, came back to the car only to find that the Car Thing won't reconnect. Unable to re-setup Car Thing after Factory ResetĪfter several more restarts and another Factory Reset of the Car Thing (and around another 3 minutes of waiting for the device to be found), I was finally able to run through the setup process again.
